RETURNS & EXCHANGES:
Shipping Damage or Shortages:
If your parts are damaged or shorted during shipping, please call Berkeley Jet Drive
within 24 hours of receiving your parts.
Please call us at 707-585-9871 to request a Return Goods
Authorization (RGA) Number. Parts returned are subject to a
restocking fee of 15% or more. No returns after 30 days. Items
not returnable: tools, books, electrical items, chemicals,
items not in the original packaging and special order items.
Parts installed, modified or damaged will not be accepted.
NOTE: DO NOT return parts to Berkeley Jet Drive without a
Return Goods Authorization (RGA) number, as they will be refused.
Return Authorization will be furnished after providing the
- Berkeley Jet Drive invoice number.
- Date of invoice
- Part number
- Quantity to be returned
- Reason for return
- Defective or new-return
- Exchange or return
Berkeley Jet Drive reserves the right to refuse unauthorized returns.
Shipping Instructions for Returns:
- Mark the RGA# prominently on the outside of the shipping
container and include it on all documentation and
- Enclose a copy of the original invoice.
- Insure the package for "full value".
- Ship the package "freight prepaid". No
C.O.D.'s will be accepted.
- Outside the USA ship the package back "duty
prepaid". No duty shipments will be accepted.
- Credit will be authorized for merchandise only. No
refunds on handling and freight charges.